🍲 Soup Reviews

Contact Support

Have a question, found a bug, or need help with your account? We're here to help.

Email Support

How do I reset my password?

On the sign-in screen, tap Forgot password? and enter your email address. You'll receive a reset link within a few minutes.

How do I delete my account?

Email us at isaacsutherland1@gmail.com with the subject line "Delete my account" and we'll remove your data within 30 days.

Why does the app ask for my location?

Location is optional. If you allow it, Soup Reviews pins your reviews on the community map and lets you discover soups nearby. We only store a general area (not your exact address) and never share precise coordinates.

How do I add a photo to a review?

When writing a review, tap the camera icon at the top to take a new photo or choose one from your photo library.

How do I add friends?

Tap the People tab and search by username. Tap + Add to send a friend request. Once they accept, their reviews will appear in your feed.

How do I report inappropriate content?

Tap the 🚩 flag button on any review inside the app. You can also email isaacsutherland1@gmail.com. We review all reports within 24 hours and will remove violating content and suspend offending accounts.

How do I block a user?

Tap any username to view their profile, then tap Block in the top-left corner. Blocked users' content will immediately disappear from your feed.

Soup Reviews has zero tolerance for objectionable content or abusive behavior. This includes hate speech, harassment, spam, and explicit content. All users agree to our Community Guidelines when they create an account. Violations result in immediate content removal and account suspension. Report violations using the 🚩 button in the app or by emailing isaacsutherland1@gmail.com. We respond to all reports within 24 hours.

Soup Reviews collects only what's needed to run the app — your email, username, and any reviews you post. We do not sell your data. For full details, see our Privacy Policy.